Effective Date: February 26, 2024
Welcome to Ketch Grill & Taps! By using our website, ordering our food and drinks, or visiting our establishment, you agree to the following terms and conditions. Please read these carefully.
1. Acceptance of Terms
By accessing and using the services provided by Ketch Grill & Taps, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, you should not use our services or visit our restaurant.
2. Modifications to Terms
Ketch Grill & Taps reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting to this website. Please review these Terms regularly to stay informed of any updates.
3. Age Restrictions
You must be at least 21 years of age to order alcoholic beverages or dine at Ketch Grill & Taps, as per applicable local laws. By placing an order for alcoholic drinks, you confirm that you are of legal drinking age in your jurisdiction.
4. Ordering and Payment
All orders placed through our website or in-person at Ketch Grill & Taps are subject to availability. We reserve the right to cancel any order or reservation if there are issues with payment, inventory, or other unforeseen circumstances. Payment must be made at the time of purchase, and we accept various methods of payment as stated on the website.
5. Reservation Policy
Reservations at Ketch Grill & Taps can be made through our website or by calling the restaurant. Reservations are subject to availability. In the event that you are unable to make it to your reserved time, please cancel or modify your reservation at least 24 hours in advance to avoid any fees or penalties.
6. Cancellations and Refunds
Refunds may be offered in case of an error or dissatisfaction with an order, at the discretion of Ketch Grill & Taps. Please contact us directly for assistance. For cancellations of special events, deposits may be required, and these deposits may not be refunded, depending on the circumstances.
7. Allergies and Dietary Restrictions
It is your responsibility to inform us of any food allergies or dietary restrictions when ordering. While we make every effort to accommodate such requests, we cannot guarantee that our food is free of allergens or meet specific dietary requirements due to the risk of cross-contact in a shared kitchen environment.
8. Intellectual Property
All content on the Ketch Grill & Taps website, including but not limited to text, graphics, logos, images, and software, is the property of Ketch Grill & Taps and is protected by copyright laws. You may not use, copy, or distribute any content without prior written permission.
9. User-Generated Content
By submitting content to our website, social media platforms, or through any other communication, you grant Ketch Grill & Taps a worldwide, royalty-free license to use, modify, publish, and distribute such content for promotional purposes.
10. Liability Disclaimer
Ketch Grill & Taps is not liable for any damages, losses, or injuries incurred by visitors, customers, or third parties in connection with the use of our services or products. This includes but is not limited to foodborne illnesses, accidents, or damages caused by the use of our website or services.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the state in which Ketch Grill & Taps operates, without regard to its conflict of law principles.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Ketch Grill & Taps
7889 Ostrow Street, San Diego, CA 92111
Phone: 858-268-1030
Email: [email protected]
Website: www.ketchgrillandtaps.com